A comprehensive AI-powered end-to-end loyalty management and cost-effective solution compared to Epsilon
From unbeatable global reach to AI-powered redemption, see all the reasons why enterprises across the globe choose Loyalife
Schedule a demo with our loyalty expert
Trusted by enterprises across the globe
Loyalife delivers where Capillary fall short - global rewards, scalability and data-driven analytics
Loyalife
Loyalife provides dedicated support, strong SLAs, a detailed knowledge base, and regular check-ins to ensure smooth operations and maximize your loyalty program’s value.
Epsilon
While Epsilon PeopleCloud Loyalty provides support, some users have reported inconsistencies in service quality and response times, which may affect the overall customer experience and program success
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Loyalife
World's Largest AI-powered Marketplace with over 10 million reward options across 30+ categories, including experiences, merchandise, miles, travel, and entertainment
Epsilon
Limited redemption options that are largely dependent on specific regional partners and less diverse in categories.
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Loyalife
LBMS empowers businesses to create targeted campaigns and promotions, and configure real-time flexible bonus points, all to enhance the program effectiveness
Epsilon
Epsilon's PeopleCloud Loyalty may lack the flexibility to make real-time campaign adjustments, limiting its ability to optimize
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See why our customers made the switch to Loyalife
Pia S.
Enterprise (> 1000 emp.)
5.0 out of 5
"One of the most user-friendly solutions to manage Bank Loyalty Program. Highly recommended!"
Giift has taken our Loyalty Program Online and global to a new height.
Aakansha S.
Mid-Market (51-1000 emp.)
5.0 out of 5
"Great Product"
Its easy usage and user friendly UI is what makes it stand out.
Hussain H.
Mid-Market (51-1000 emp.)
5.0 out of 5
"Very easy to understand and comprehensive"
The reporting availability is very good and easy to understand.
Features crafted to power enterprise loyalty with precision and scale
See how Loyalife maximizes customer engagement, drives loyalty and personalized rewards with real-time analytics across industries
Features
Loyalife
Epsilon
Programs
Basic Program
Unlock rewards and incentives that customers have earned through their purchases/visits in the form of points, increading overall engagement with the brand.
Coalition Programs
Programs made to combine incentives from two or more brands to customers in a single transaction helping increase revenue for all parties involved and also help incentive costs.
Paid Program
Programs made to combine incentives from two or more brands to customers in a single transaction helping increase revenue for all parties involved and also help incentive costs.
Multi Brand Program
Programs to set up multiple loyalty programs for all the organizations under the umbrella to better cater to the respective customers of these organizations.
Referral Program
Programs to increase revenue through word of mouth referrals while creating extra benefits for customers for their referrals.
Channel Incentive Programs
Programs to incentivise channel partners netowrks such as retailer or distributors as well as influencers such as plumbers, masons or carpenters etc. to increase sales or brand recall.
Program Configuration
Multiple Currencies and Languages
Support different currencies and languages for benefits such as points, cashback, games currencies, miles and stamps, streaks etc.
Multi Tenancy
Manage multiple loyalty programs under one account with each program functioning independently with its own configurations and rules
Delayed Accrual
Issue points to customer for an activity at a later date.
For example, if you support item returns, you can block customers from using their points before the return period.
For example, if you support item returns, you can block customers from using their points before the return period.
Points Configurations
Configure conditions to earn points such as fixed, percentage or step wise or round up points that are in a specific range
Earning
Rule Configuration
Create custom attributes to configure intricate accrual rules as per your unique needs and change the priority of rules or accrual matrix in real time.
Workflow Simulation
Simulate events and evaluate the potential rewards or points linked to these events.
Redemption
Rewards Marketplace
Over 10 million reward options across 30 categories, including experiences, merchandise, miles, travel, and entertainment.
Limited
Shopping assistant AI
AI-powered redemption recommendations for customers based on their interests.
Preferences and Personalization
Personalized products based on set preferences, customer segment, historical transaction and other behavorial data
Location based redemption
Location based rewards and offers that resonate with local interests
Wishlist
Create a wishlist of products and park them to buy later
Managed Catalog
Upload your entire rewards catalog or connect with your own rewards partner via API
White-labelled Solution
White labelled web portal with single sign on capabilities for your members or build a custom portal designed specifically for your brand.
Create Redeem Conditions
Configure points conversion ratio, eligibility criteria, and limit for points redemption
Customer Engagement
Loyalty Tiers
Levels within a program that customers upgrade, renew, and downgrade based on their engagement with the brand with each Tier offering unique benefits and greater rewards.
AI-powered member Segments
Using pre configured segments or create segments using demographic, transactional, and behavioural attributes to push the right communication- all from within the tool,
Omnichannel Engagement
Send communication through the channels of your choice such as SMS, emails, push notifications, Whatsapp, Facebook, etc. with an option to configure your custom gateway settings.
Limited
Gamification
Games to earn points
Participate in quizzes, surveys, polls, scratch-off, spin the wheel or play trivia etc. to earn points
Milestones, Targets and Progress Bar
Enables brands to set targets for their customers and reward them upon achieving the defined target.
Badges and Leaderboard
Visual recognition in the form of scoreboards ad badges to reward customers for their progress, specific actions or achievements, boosting engagement.
Reporting and Analytics
Intuitive Dashboards
Gain quick, visual insights into the status and success of your loyalty program with the help of intuitive dashboards
AI-powered Analytics Assistant
Create or extract reports with custom variables and filters across transactions, members, campaigns, on a daily, weekly, monthly, quarterly, or yearly basis with the help od conversational AI.
Audit Logs
File logs of processing details to access past data and verify and validate information.
Workflow
Rule Engine
Easily pass transaction data via API or file upload to execute multi-attribute accrual rules using a flexible if-then condition builder
Rule Groups
Create rules groups to organize and prioritize your rules better, with the option to set a maximum points limit for each group
Auto conversion of points to rewards
Automatically convert the points to rewards based on the configurations and limitation.
Rule Migration from one environment to another
Download a ruleset from any activity as a template into your PC and upload the file wherever you require the same set of configurations.
Fraud Prevention and Admin controls
Loyalty Nudges
AI-powered loyalty nudges providing suggestions that help you take the right actions by sharing ideas from industry best practices on how to engage better with your customers along with the forecasted impact of its implementation.
Maker Checker Process
Enable a multi-level check for all critical changes on the system to safeguard your business from errors
Anomaly Detections
Set thresholds for detecting anomalies in accrual and redemption, which will be queued for approval
User Access and Privacy
Configure account deactivation timelines, password policies, sessions timeout periods and PII deletion to ensure member safety
Integrations
CRMs and Payment Providers
Integrations with CRMs, payment or wallet providers, POS systems, rewards providers, etc. across the globe with open technology and APIs
Limited
Social Media and Communication Mediums
Integrations with communication and social media channel for timely and accurate communications
Limited
Enterprise grade platform that is fully secure and designed to scale
Data protection is of utmost importance at Loyalife, and we are committed to providing a safe, secure, and compliant loyalty ecosystem for businesses.
Hear from our happy customers
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Our loyalty management shines through Loyalife
“We appreciate Loyalife's efficient client management. The level of detail and accountability demonstrated on each project is great, leading to a tremendous improvement in customer engagement. We will surely recommend their services to other banks.”
Siny Antony Davis
Manager - Cards Portfolio Management, Retail Banking Group - CBI
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Loyalife has taken our rewards program to a new height
“Loyalife has made our loyalty program ‘MRewardz’, and has taken it to a new height. Cardholders are now more motivated to use their cards and earn MRewardz points. I believe Loyalife will make the program only more exciting and rewarding in the coming days.”
Md Abu Bokar Siddik
Head of Cards | Card Division- Mutual Trust Bank (MTB) Limited
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Top-class customer engagement solution appreciated by customers
“Loyalife has been our SKYCOINS loyalty program facilitator since 2020. Their top-class customer engagement solutions are well appreciated across a wide range of customer segments and it is because of their facilitation that our SKYCOINS loyalty program is so popular with the customers.”
Nahid Farzana
Head of Cards Business- Eastern Bank Limited
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A cutting edge system and the right partner to grow with
“Loyalife is a true partner. We chose Loyalife as our loyalty provider to work with us across 17 countries in Africa. The Loyalife team is extremely flexible and fully supportive throughout the way. The system is cutting edge - from the user interface to the options provided to our consumers. We are confident that we have selected the right partner to grow our customer base with.”
Motaz Ben Saoud
Corporate Retail Officer- Ola Energy
